Client Experiences
What families say about working with sinsaply
These are accounts from clients who came to us at different stages of their succession planning — some with a will already in place, others starting from the beginning.
← Return to Homepage14+
Years advising families
340+
Families assisted
4.8
Average client rating
18
Jurisdictions handled
Client Reviews
What clients have written to us
Margaret R.
British, Bangkok
"My husband and I had a will drawn up in England about twelve years ago, but we've both been living in Thailand for the past eight years and own property here. I wasn't sure whether the old will was still useful or whether we needed something entirely different. The written note I received from sinsaply was extremely clear — it explained exactly which parts remained relevant, what needed updating, and what the Thai law said about our property here. We didn't feel rushed into any decision. We eventually proceeded with an update and are confident the documents now reflect what we actually want."
Will Update Review · April 2025
Thana K.
Thai, Bangkok
"I came to sinsaply to understand whether a trust was suitable for holding our family's land in Chiang Rai while my children are still young. I had read a little about trusts but was genuinely uncertain whether they were appropriate under Thai law, or whether I was thinking about this in the wrong way altogether. The written summary I received was the most useful document I've had from any legal adviser — it explained the options, their costs, and the obligations involved, without pushing me toward any particular choice. I ended up proceeding with the trust, and the documentation was handled with the same care."
Family Trust Documentation · March 2025
James L.
Australian, Phuket
"My situation was fairly complicated — I have assets in Australia and Thailand, a previous marriage in Australia, and children from two relationships. I'd tried to get advice from a general practice firm in Bangkok who said they could help, but I came away from those meetings with more questions than I started with. sinsaply were honest from the outset that this was going to be a detailed coordination exercise, and they explained clearly what they would and wouldn't be advising on. The consolidated written record they produced is something I've already shared with my solicitor in Sydney. Response times could occasionally be a little quicker but the work itself was thorough."
Cross-Border Coordination · April 2025
Pranee S.
Thai, Nonthaburi
"My mother passed away last year and I found myself dealing with a will that was unclear about several pieces of property. I came to sinsaply for a review of the document and some guidance on what the unclear clauses actually meant. The practitioner who handled the matter was calm and careful — she explained the legal position without making me feel that everything was more complicated than it was. The written note she produced answered my questions directly. I've already recommended the firm to my sister who has a similar situation."
Will Update Review · May 2025
Helga B.
German, Chiang Mai
"I was referred to sinsaply by a friend who had used the cross-border service. My case involved assets in Germany and Thailand, and I was concerned that my existing German will would not be recognised here in the way I intended. The firm was very clear about the limits of what they advise on — they coordinated with a German-qualified lawyer for the German law aspects and handled the Thai side themselves. Having one consolidated record that my family can use is exactly what I needed. The fixed fee made it easy to plan."
Cross-Border Coordination · March 2025
Wichai C.
Thai, Bangkok
"I came to ask whether a trust was the right structure for a building I own in Bangkok that I want to pass to my two adult children jointly, without it having to go through a probate process. The written summary I received was frank about the advantages and disadvantages of a trust for this kind of situation, and suggested that in my specific circumstances, a carefully drafted will might actually achieve what I wanted more simply. I found that refreshing — they could have just proceeded with the trust documentation. I ended up with a will review instead, which they handled well."
Will Update Review · April 2025
Case Studies
Three client journeys in more detail
Case Study 01 · Will Update Review
A will drafted before a significant change in assets
The situation
A British couple who had retired to Hua Hin had an English will from 2011. Since then, they had sold their UK property and acquired a condominium in Thailand held in the wife's name only. They were uncertain whether the English will would have any effect on the Thai property, or whether the Thai property would simply pass to the surviving spouse automatically.
What we did
We reviewed the existing will and the title documentation for the Thai condominium. We produced a written note explaining that under Thai succession law, the condominium would be treated as part of the estate and that the existing English will was unlikely to be effective for it without further steps. We set out the options for addressing this clearly.
The outcome
The clients chose to have a Thai will drafted covering the condominium and their personal effects in Thailand. The matter was completed within three weeks of the initial enquiry. The clients have since returned for an annual review of the document, which they said gave them considerable peace of mind.
"The written note explained everything we needed to know. We didn't feel pressured to do more than was necessary."
Case Study 02 · Family Trust Documentation
Holding commercial property for the next generation
The situation
A Thai businessman in his sixties owned a small commercial property in Bangkok that generated modest rental income. He had three children aged between fourteen and twenty-two and wanted the property to remain productive and collectively owned until the youngest was established in adult life. He was concerned that leaving it directly in a will could lead to disputes or an early sale.
What we did
We produced a written summary of how a trust arrangement could work for this property, including who would act as trustee, how decisions about the property would be made, and what would happen when the youngest child reached thirty. We also set out honestly the administrative requirements and costs of maintaining such an arrangement over time.
The outcome
Having reviewed the summary over several weeks, the client decided to proceed. The trust documents were drafted and executed, and a note was produced setting out the trustee's obligations in plain language for future reference. The client told us the written summary was what allowed him to make the decision confidently.
"The summary gave me everything I needed. I shared it with my children before we proceeded."
Case Study 03 · Cross-Border Coordination
An estate spanning three legal systems
The situation
A family approached us following the death of a father who had lived in Thailand for fifteen years but retained property in Singapore and a bank account in the United Kingdom. The family was not sure which country's probate process would apply to each asset, or whether the Thai will he had drafted covered everything.
What we did
We reviewed the Thai will and produced a written analysis of which assets it covered under Thai law. We coordinated with a Singapore-qualified solicitor and a UK probate specialist to establish what steps were required in each jurisdiction. All correspondence and responses were collated into a single written record, presented to the family in plain English.
The outcome
The consolidated record allowed the family to understand precisely what needed to happen in each country, in what order, and over what timeframe. The matter took approximately four months in total. The family said having a single document that explained everything — rather than three separate sets of legal correspondence — was the most useful aspect of the service.
"We finally had a document we could all look at together. That clarity was invaluable at a difficult time."
Contact Details
Reach us directly
Telephone
+66 2 851 6324Office
162/3 Thanon Asoke-Din Daeng, Din Daeng, Bangkok 10400
Hours
Mon–Fri: 09:00–17:30
Sat: 10:00–13:00
Sun: Closed
Credentials
Professional standing
Lawyers Council of Thailand
Active membership, all practising solicitors. Adherence to the Council's code of professional conduct.
Asia Legal Directory — Listed 2023
Recognised in the Private Client and Succession category for Thailand in the 2023 directory.
PDPA Compliant Practice
Client data handled under Thailand's Personal Data Protection Act. Only what is necessary is collected.
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